We offer multiple shipping options for domestic orders within India. You can choose your preferred option at checkout, with estimated delivery times and costs displayed clearly.
We aim to process and dispatch all domestic orders within 7-10 business days of receiving your order (excluding weekends and Indian public holidays).
All Orders placed will be shipped within 2-3 Business Days.
Silky wigs provide free standard shipping on all orders above Rs. 999
Delivery times for domestic orders typically range from 7 to 10 business days, depending on your location and chosen shipping method.
We use reputable courier partners to ensure the safe and secure delivery of your hair extensions and wigs.
You will receive a tracking number once your order is shipped, allowing you to track its progress online.
Custom Orders do not qualify for these shipping and delivery timelines.
International Orders (Outside India):
We are happy to ship hair extensions and wigs internationally.
Shipping costs and estimated delivery times for international orders will vary depending on your location, weight of your order and chosen shipping method. These details will be displayed clearly at checkout.
We primarily use international couriers like DHL and FedEx to ensure fast and reliable delivery of your order.
Damaged or Lost Packages: Silky Wigs is not responsible for packages damaged or lost in transit. Customers should contact the shipping carrier directly to file a claim. We cannot accept returns for shipments rejected by the customer.
Customs Clearance: International shipments may be held by customs for inspection. We have no control over the customs clearance process, and any delays caused by customs are beyond our responsibility.
Please note: International shipments may be subject to import duties, taxes, and customs fees levied by your destination country. These charges are the responsibility of the recipient and are not included in our shipping costs. We recommend familiarizing yourself with your country’s import regulations and potential fees before placing an order.
General Shipping Information:
We take pride in carefully packaging all orders to ensure your hair extensions and wigs arrive in perfect condition.
Incorrect Addresses: Please ensure you provide a complete and accurate shipping address during checkout. We are not responsible for delays or non-delivery of orders due to incorrect or incomplete addresses.
Order Tracking: Once your order is shipped, you will receive a notification email with a tracking number. You can use this number to track the progress of your order on the courier’s website.
Cancellation: If a customer wishes to cancel an order, he must cancel it within 12 hours of placing the order.
If you have any questions about these Terms, please contact us by email at contact@silkywigs.com or by phone call: +91 70091 58146.
